FAQ
Will I get tracking info on my order? Yes, we will e-mail you your packaging tracking information when it ships IF you put in your e-mail address correctly, so please verify this info on checkout.
How long do orders take to arrive? We use USPS ground advantage and orders typically arrive in 5-8 business days; HOWEVER, during our reopening, packages (due to an anticipated influx of orders in a short period of time) WILL take much longer to fill. We may also be slower at filling and shipping on the Black Friday sales period to order volume spikes. Please be patient during our relaunch phase, but, if you haven't received a tracking e-mail from us within 7 days of placing your order, please contact us to inquire about your order's status. (and check your spam folder).
Did you change your shirts? Yes. We made every print bigger than before (some slightly, some majorly). We also switched exclusively to using premium ringspun combed cotton shirts for an ultra-soft comfortable wearing experience. We may have some Black Friday shirts that are from our original (non-premium material) stock, but unless otherwise noted, all of our shirts will now be a premium product as a default. Yes, we know that inflation and tariff costs keep creeping things up, so we are upgrading our tees and print sizes to try to deliver more value to help offset these unfortunate increases.
Why don’t Wicked Jester shirts come as “Mega” prints? They’re actually pretty big averaging 13” X 17” whereas Infernus “Mega” prints average 13.5” X 18.5”. We keep the text width on Wicked Jeter tees limited to around 13 inches wide just to keep the phrase/quote legible while it's being worn. Since Infernus is art-based we can push the width and the length of the print further since it's not confined by text legibility." By contrast, industry average print size is 10 inches wide by 12 inches tall, so everything we do is “mega” compared to average industry standards.
Can I return/exchange my shirts? No, not unless it is defective in some way, and even then we only exchange for the same design in the same size. Our shirts are already impacted by current global supply chains, ever-increasing labor costs and higher equipment cost, so to keep our costs low. Please do not order anything you are on the fence about. See our "returns" page if you need an RMA for a damaged order (within 7 days of receiving). We suggest you always order one size up if you are in-between sizes, and you may even want to consider ordering a single shirt to check fitment before placing a larger order.
Why don’t you ship overseas anymore? It’s just too costly, and too hard to verify delivery. Scammers have gotten out of hand. We do apologize to our overseas supporters.
Can I request express/overnight delivery? No. We are just way too busy at the moment. Maybe later in 2026 we can offer quicker shipping options. Sorry about the limited shipping options at the moment.
Where can I get Thorin’s books? All of Thorin’s past works are all out of print and sold out so you can only find them on the secondary market. Prices tend to range from 100.00 - 1,000.00 depending on the book title (numbered and signed Stalking The Flock ‘blood moon’ editors fetch over 5K). We cannot control the prices of his books on the second market, and Thorin isn’t a fan of reprints, simply because he likes to keep some things special for his earliest supporters. There could be a "best of" edition down the road. "Decade of Defiance" was his last "best of" type work. Try running down that title if you want to find some of the older works in a more affordable package. Thorin's books do pop up every now and then on Amazon (under used books).
Who illustrates your art? Thorin works with many different artists, and does a lot of designing and graphics himself.
Can I send in quotes or artwork for consideration? Sorry, due to legal reasons, we do not take works that Thorin, himself, doesn’t direct or provide specific directions when commissioned from artists that he personally seeks out.
Where can I find Thorin online? He doesn’t have a social media presence, but starting April 1st of 2026 he will release a post a day of short theatric videos featuring excerpts from his past and forthcoming works archived right here on the WJ website that you can download and share yourself on your own social media page(s), if you so choose.
Why do you temporarily close after Christmas? We close right after Christmas and use the months of January and February to give our employees a break (well-deserved after the holiday period), and to use that time to train new staff, install new equipment, and to focus on, and create fresh new designs. We will always come back later in Spring swinging though!
Can you do custom work? Sorry, we do not do any type of custom printing at present time. Thorin will occasionally do commission work and create custom logos for brands/bands (that fit his design style) if/when his time allows.
Can I get older retired designs? We try to release batches of new designs 4 times a year, so if you e-mail us a suggestion we will definitely take it into consideration. We do often re-issue older WJ quotes along with new designs that are frequently requested during these release batches. Please e-mail Orders@WickedJester.com any requests of older re-issues, and we will take note of it. Once/if we see enough interest, we will re-design and re-issue it at some point down the road.
